Support and service disruptions
You will find more information about service and support under the sections "Support and tools" and "Research" on this website. Below are quick links to a selection of support cases:
Support AV equipment
If you need immediate help with AV equipment when you are in one of the faculty's lecture halls, use the direct number for AV support posted in the hall.
Disruptions – computer and IT
Premises support
In case of problems with premises or equipment in labs or other facilities, contact Facility Service within Operational Support:
LU Supportcenter Log in with your Lucat-ID and Freja+
Outside office hours, you can call Securitas for problems that cannot wait until the next day at 046-222 0900.
Research support – offered by the Library
The Faculty Library offers extended library services and support for doctoral students, faculty and affiliated researchers.
Research support library (web form for support and individual consultation)
Other support services
Contact
Library Research Support
Contact the Faculty of Medicine's library (web form)
The faculty's IT Support
IT support (web portal) Log in with your Lucat ID.
Premises Support
LU Support Center (web portal) Log in with your Lucat ID and Freja eID+.
BMC reception
+46 46 222 06 60
bmc [dot] reception [at] med [dot] lu [dot] se (bmc[dot]reception[at]med[dot]lu[dot]se)
CRC reception
+46 40 39 10 10
crcreception [at] med [dot] lu [dot] se (crcreception[at]med[dot]lu[dot]se )
Medicon Village reception
Building 404:
+46 46 275 60 40
reception404 [at] mediconvillage [dot] se (reception404[at]mediconvillage[dot]se)