The browser you are using is not supported by this website. All versions of Internet Explorer are no longer supported, either by us or Microsoft (read more here: https://www.microsoft.com/en-us/microsoft-365/windows/end-of-ie-support).

Please use a modern browser to fully experience our website, such as the newest versions of Edge, Chrome, Firefox or Safari etc.

Support and services

LU Servicedesk
+46 46 222 90 00
Servicedesk [at] lu [dot] se (Servicedesk[at]lu[dot]se)

MED IT
MED IT:s order website (log in with your Lucat-ID)

MED IT

AV-support (log in with your Lucat-ID)

If you need immediate assistance with AV-equipment in one of the faculty's meeting rooms or lecture halls, please use the direct phone number posted in the room/hall. 

BMC & CRC
Supportdesk (VPN is required if you work from home or on the move)

Please note that you need to request a password the first time you log in to SupportDesk.

1. Click "Forgot your Password"
2. Submit your Lund University email address
3. Click submit 

You will then receive a temporary password by email. 

Medicon Village
mvservice [at] med [dot] lu [dot] se (mvservice[at]med[dot]lu[dot]se)

BMC & CRC
Supportdesk (VPN is required if you work from home or on the move)

Please note that you need to request a password the first time you log in to SupportDesk.

1. Click "Forgot your Password"
2. Submit your Lund University email address
3. Click submit 

You will then receive a temporary password by email. 

Medicon Village
mvservice [at] med [dot] lu [dot] se (mvservice[at]med[dot]lu[dot]se)

BMC Search for packages, goods and post

To search packages call LU Service: +46 72-451 99 01

To search goods call Region Skåne:
+46 46-17 38 78 Monday-Friday
+46 46-17 38 36 Saturday-Sunday and holidays

Please have a package ID, tracking number or shipment number.

To search post call Region Skåne:
+46 46-17 38 79
+46 46-17 46 91 (Teamleader)

CRC

The CRC Service maintenance office is responsible for the collection of outgoing post and delivery of incoming post within CRC and the Wallenberg laboratory.

Contact information:

CRC Service maintenance office, building 90, level 09,

e-mail: crcservice [at] med [dot] lu [dot] se (crcservice[at]med[dot]lu[dot]se)
telephone: 040-391030

Ask a question or book individual consultation by Library & ICT´s research support team through 

Library & ICT´s contact form

Supportdesk (VPN is required if you work from home or on the move)

Please note that you need to request a password the first time you log in to SupportDesk.

1. Click "Forgot your Password"
2. Submit your Lund University email address
3. Click submit 

You will then receive a temporary password by email. 

Ongoing renovations and construction work

Facade and window renovation

Updated February 19, 2024

Building 91:

  • We plaster the facade and install plastic on windows facing north (toward building 92)
  • Installation of insulation and boards on facade to the east as well as drilling during the week.
  • Installation of sheet metal crest south/west, no noticeable disturbance (facing the women's clinic and Pildammen)
  • Laying of roofing felt when the weather allows it. A burning smell can occur during the roof work.
  • Installation of solar shading on the south facade

Building 92:

  • Window replacement according to schedule.

Upgrade lifts week 10 -13

Akademiska Hus will upgrade the software in a number of lifts. During the upgrade affected lifts cannot be used.

The upgrade does not prevent emergency routes or exits.

  • During week 10 and week 11, lifts B1, B2 and C1 are closed for upgrading.
  • During week 12 and week 13, lifts B3 and C3 are closed for upgrading.

 Other lifts are operating normally.

Repainting of stairwell BMC, houses A-D spring 2024

During the spring, Akademiska Hus will repaint the stairwells in BMC, houses A-D, starting on February 26. The work is estimated to take five weeks per stairwell.

The work will begin on Monday 26 February in building B. Employees must use stairwell C during ongoing work. In the event of a fire alarm, it is permitted to take the stairwell.

Repainting is done with water-based paint. There are no health risks with the paint.

Contact

Med-service
Joel Johansson
+46 73 866 98 10
joel [dot] johansson [at] med [dot] lu [dot] se

Akademiska Hus
Jörgen Jäderström, technical manager
+46 72 206 29 36
jorgen [dot] jaderstrom [at] akademiskahus [dot] se

Contact

BMC reception
+46 46 222 06 60
bmc [dot] reception [at] med [dot] lu [dot] se (bmc[dot]reception[at]med[dot]lu[dot]se)bmc [dot] reception [at] med [dot] lu [dot] se ( )

CRC reception
+46 40 39 10 10
crcreception [at] med [dot] lu [dot] se (crcreception[at]med[dot]lu[dot]se)crcreception [at] med [dot] lu [dot] se ( )

Medicon Village reception
Building 404:
+46 46 275 60 40
reception404 [at] mediconvillage [dot] se (reception404[at]mediconvillage[dot]se)

BMC and CRC SupportDesk

If you need help with furniture, premises or equipment contact Supportdesk (VPN is required if you work from home or on the move).