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Support and services

LU Servicedesk
+46 46 222 90 00
Servicedesk [at] lu [dot] se (Servicedesk[at]lu[dot]se)

MED IT
MED IT:s ordersida (log in with your Lucat-ID)

MED IT

AV-support (log in with your Lucat-ID)

If you need immediate assistance with AV-equipment in one of the faculty's meeting rooms or lecture halls, please use the direct phone number posted in the room/hall. 

BMC & CRC
Supportdesk (VPN is required if you work from home or on the move)

Please note that you need to request a password the first time you log in to SupportDesk.

1. Click "Forgot your Password"
2. Submit your Lund University email address
3. Click submit 

You will then receive a temporary password by email. 

Medicon Village
mvservice [at] med [dot] lu [dot] se (mvservice[at]med[dot]lu[dot]se)

BMC & CRC
Supportdesk (VPN is required if you work from home or on the move)

Please note that you need to request a password the first time you log in to SupportDesk.

1. Click "Forgot your Password"
2. Submit your Lund University email address
3. Click submit 

You will then receive a temporary password by email. 

Medicon Village
mvservice [at] med [dot] lu [dot] se (mvservice[at]med[dot]lu[dot]se)

BMC Search for packages, goods and post

To search packages call LU Service: +46 72-451 99 01

To search goods call Region Skåne:
+46 46-17 38 78 Monday-Friday
+46 46-17 38 36 Saturday-Sunday and holidays

Please have a package ID, tracking number or shipment number.

To search post call Region Skåne:
+46 46-17 38 79
+46 46-17 46 91 (Teamleader)

CRC

The CRC Service maintenance office is responsible for the collection of outgoing post and delivery of incoming post within CRC and the Wallenberg laboratory.

Contact information:

CRC Service maintenance office, building 90, level 09,

e-mail: crcservice [at] med [dot] lu [dot] se (crcservice[at]med[dot]lu[dot]se)
telephone: 040-391030

Supportdesk (VPN is required if you work from home or on the move)

Please note that you need to request a password the first time you log in to SupportDesk.

1. Click "Forgot your Password"
2. Submit your Lund University email address
3. Click submit 

You will then receive a temporary password by email. 

Contact

BMC reception
+46 46 222 06 60
bmc [dot] reception [at] med [dot] lu [dot] se (bmc[dot]reception[at]med[dot]lu[dot]se)bmc [dot] reception [at] med [dot] lu [dot] se ( )

CRC reception
+46 40 39 10 10
crcreception [at] med [dot] lu [dot] se (crcreception[at]med[dot]lu[dot]se)crcreception [at] med [dot] lu [dot] se ( )

Medicon Village reception
Building 404:
+46 46 275 60 40
reception404 [at] mediconvillage [dot] se (reception404[at]mediconvillage[dot]se)

BMC & CRC SupportDesk

If you need help with furniture, premises or equipment contact Supportdesk (VPN is required if you work from home or on the move).