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Support and service disruptions

Support computer and IT

Report a problem, support and advice (Med-IT support)

Support AV equipment

If you need immediate help with AV equipment when you are in one of the faculty's lecture halls, use the direct number for AV support posted in the hall.

Support laboratories and premises

In case of urgent problems with equipment in labs and premises provided by Med-service, contact:

BMC and CRC 
LU Servicedesk (log in with your Lucat-ID)

Please note that you need to request a password the first time you log in to SupportDesk.

Medicon Village 
mvservice [at] med [dot] lu [dot] se (mvservice[at]med[dot]lu[dot]se)

Disruptions computer and IT

Current disruptions (LU Support)

Local disruptions at the Faculty of Medicine (Med-IT operational information)

Ongoing renovations and construction work

Facade and window renovation

Updated June 3, 2024

INFO: Replacement of facade & windows activities week 23

Building 92

  • Assembly of sheet metal pilasters for a large part of the library, can be banked on and off.
  • Plastering facade to the north
  • Roof covering, strong odors can be released into the air.
  • Awnings will be installed on the south and west facades

CRC Library

  • Assembling installations, some disturbance when we drill in concrete frame. Painting.

Building 93

  • some listing around a large lot to the south
  • disturbing work on weekends according to schedule

Repainting of stairwell BMC, houses A-D spring 2024

During the spring, Akademiska Hus will repaint the stairwells in BMC, houses A-D, starting on February 26. The work is estimated to take five weeks per stairwell.

The work will begin on Monday 26 February in building B. Employees must use stairwell C during ongoing work. In the event of a fire alarm, it is permitted to take the stairwell.

Repainting is done with water-based paint. There are no health risks with the paint.


Joel Johansson
+46 73 866 98 10
joel [dot] johansson [at] med [dot] lu [dot] se

Akademiska Hus
Jörgen Jäderström, technical manager
+46 72 206 29 36
jorgen [dot] jaderstrom [at] akademiskahus [dot] se

Support for non-urgent matters and problems

You will find more information about service and support offerings at the Faculty of Medicine under the sections "Support and tools" and "Research" on this website. Below are also quick links to a selection of support cases:

IT - non-urgent matters (Med-IT, IT support)

AV - non-urgent matters (Med-IT, AV support)

Order a computer or computer accessories

Research support library (web form for support and individual consultation)

Premises, furniture and equipment (offices and labs)

Mail, parcels and deliveries - send and track

Cleaning (LU Servicedesk)

Med-service error reporting and support

LU Servicedesk (log in with your Lucat-ID)

Please note that the form is only available in Swedish at the moment. If you do not wish to use the form in Swedish, you can send in your request by e-mail to service [at] med [dot] lu [dot] se (service[at]med[dot]lu[dot]se)

If you do not have a Lucat-ID, please send an e-mail to service [at] med [dot] lu [dot] se


Faculty of Medicine in Lund reception
+46 46 222 06 60
bmc [dot] reception [at] med [dot] lu [dot] se (bmc[dot]reception[at]med[dot]lu[dot]se)bmc [dot] reception [at] med [dot] lu [dot] se ( )

Faculty of Medicine in Malmö reception
+46 40 39 10 10
crcreception [at] med [dot] lu [dot] se (crcreception[at]med[dot]lu[dot]se )

Medicon Village reception
Building 404:
+46 46 275 60 40
reception404 [at] mediconvillage [dot] se (reception404[at]mediconvillage[dot]se)