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On-site IT support no longer available at Medicon Village

Four blue power cables attached to a cloud in plastic. Photo.

Starting at the beginning of next year it will no longer be possible to get IT support on site at Medicon Village. Employees are referred to support by phone or email in the same way as the rest of the faculty. Delivery of computers and other hardware will continue to be handled at BMC.

Due to the cost-cutting constraints on IT at the Faculty of Medicine, the department has had to review how the activities should be organised in the most resource-efficient way and still be able to continue to provide the service needed to the employees at the faculty. This means that it is no longer possible to have on-site service at Medicon Village, so those who have their workplace there are referred to contacting IT by phone or e-mail and to pick up hardware at BMC.

AV support at Medicon Village

AV support at Medicon Village is provided via telephone support at 046-222 18 19. It is also possible to access self-help information by scanning the QR code on the screen or on the sign in the hall.

Further information about the faculty's IT support can be found on their website: https://it.med.lu.se